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At PANNEST, we take a truly collaborative approach in every program we pursue, develop, or execute to ensure successful inventory planning, procurement, transportation, warehousing, and customer service solutions.
Pannest is a global business that handles personal information relating to its customers, suppliers and contractors all over the world. The nature of our business (and of the logistics industry as a whole) means that we won't necessarily have direct relationships with all of those individuals; for example, information about our customers may be provided to us by an agent or another third party.
We have considered our obligations under data protection laws and have prepared this privacy statement in the interests of being transparent about our use of personal information. In this privacy statement, we describe what personal information we collect about our customers, suppliers, vendors and contractors (whether from them directly or from third party sources), how we use that information, the legal basis upon which we process it, with whom it is shared, and how it is stored.
This privacy statement applies to our collection and use of personal information:
Not all of this privacy statement will necessarily be relevant to all of our customers, suppliers, vendors and contractors, depending (in part) on the country in which you are based. If you have any questions or comments on this privacy statement, you can contact us by email at email@example.com at any time.
We may collect and use any of the following information about you and we refer to this as “personal information” throughout this statement:
2.1 Personal information you give us. You may give us personal information through our Websites or by contacting us by phone, email or other means. This includes, for example, when you provide your personal information to us in order to receive our services, or to provide goods or services to us.
The personal information you give us may include:
We may obtain personal information from third party sources, such as agents.
Please note that we need certain types of personal information so that we can provide our services or receive goods or services from you. If you do not provide us with such personal information, or ask us to delete it, you may no longer be able to access and use our services, or to provide goods or services to us.
2.2 Personal information we collect about you. Each time you visit our Websites, we may automatically collect any of the following information:
We collect, use and store the personal information listed above for the following reasons:
3.1 Providing services (if you are a customer):
3.2 Receiving services (if you are a supplier or contractor)
3.3 Visiting our Websites:
3.4 To comply with any procedures, laws and regulations which apply to us, to comply with our legal obligations or, otherwise, where it is necessary for our legitimate interests or the legitimate interests of others;
3.5 To establish, exercise or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others or to comply with a legal obligation.
4.1 Data protection and privacy laws require us to have a legal justification for collecting, using and otherwise handling your personal information. We consider that our legal basis for using your personal information as set out in this privacy statement:
4.2 In the future, other uses of your personal information may require us to obtain your consent (which can be withdrawn at any time, as described below). Where this is the case, that need for consent will be identified in this privacy statement.
6.1 We may share your personal information with any company that is a member of our group, where it is in our legitimate interests to do so for internal administrative purposes (for example, to perform services for our customers).
6.2 We will also share your personal information with certain third parties who handle personal information on our behalf;
6.3 We may also share your personal information with third parties:
6.4 We may also disclose and use anonymised, aggregated reporting and statistics about users of our services and / or our Websites for the purpose of internal reporting or reporting to our group or other third parties, and for our marketing and promotion purposes. None of these anonymised, aggregated reports or statistics will enable our users to be personally identified.
6.5 Save as expressly detailed above, we will not share, sell or rent any of your personal information to any third party without notifying you and, where necessary, obtaining your consent.
7.1 We keep your personal information for no longer than necessary for the purposes for which the personal information is processed and as required by applicable law.
7.2 We currently store personal information for the following periods of time pursuant to our Electronic Data Retention and Destruction Policy:
8.1 In some countries, you have certain rights in relation to your personal information. You may have the right to request that we:
8.2 When you make a request to us in relation to your personal information, we may ask you to provide certain additional information for us to confirm your identity.
8.3 We will consider all requests and provide our response within the time period stated by applicable law.
8.4 Please note, however, that those rights will only apply in certain countries. Even where they do apply, there are certain exemptions to them; for example, we may not need to comply with a request from you to delete your personal information if we still need that information for our legitimate interests or to comply with a legal obligation.
8.5 If you would like further information in relation to these rights or would like to exercise any of them, please contact us by email at firstname.lastname@example.org at any time.
9.1 Pannest is committed to protecting personal information from loss, misuse, disclosure, alteration, unauthorised access and destruction and takes reasonable precautions to safeguard the confidentiality of personal information. Because the transmission of information over the internet is not completely secure, you acknowledge and accept that we cannot guarantee the security of your personal information transmitted to our Websites and that any such transmission is at your own risk.
9.2 Where we have given you (or where you have chosen) a password which enables you to access your online account, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Our Websites may, from time to time, contain links to websites operated by third parties including partner networks and other Pannest companies. Please note that this privacy statement only applies to the personal information that we collect through our Websites and we cannot be responsible for personal information collected and stored by third parties. Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites. We do not endorse or otherwise accept any responsibility or liability for the content of such third-party websites or third-party terms and conditions or policies.
We may update our privacy statement from time to time. Any changes we make to our privacy statement in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy statement. By continuing to use our Websites and / or our services, or by continuing to provide goods or services to us, you are confirming that you have read and understood the latest version of our privacy statement.
12.1 If you have any queries or complaints about our collection, use or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact email@example.com. We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information.
The practices described in this privacy statement are our current as of April, 2021.