Terms of Service

Effective Date: 02/04/2025

Welcome to Pannest Integrated Services Pvt. Ltd. ("Pannest," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website (www.pannest.com) and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Definitions

"User," "you," or "your" refers to any individual or entity using our website or services.
"Services" refer to all offerings provided by Pannest Integrated Services Pvt. Ltd. through our website.
"Content" includes text, graphics, images, software, and other materials available on our website.

2. Eligibility

To use our services, you must:

Be at least 18 years old or the legal age of majority in your jurisdiction.
Have the legal capacity to enter into a binding agreement.
Use our website and services in compliance with applicable laws.

3. User Obligations

By using our website, you agree to:

Provide accurate and up-to-date information when required.
Maintain the confidentiality of your account credentials.
Not engage in unauthorized access, data scraping, or other fraudulent activities.
Refrain from uploading or transmitting harmful or illegal content.
Respect the intellectual property rights of Pannest and third parties.

4. Account Registration

Some services may require account creation. You are responsible for:

Providing accurate and complete registration information.
Keeping your login credentials confidential.
Notifying us immediately if you suspect unauthorized access to your account.

5. Prohibited Activities

You agree not to:

Use our services for unlawful, fraudulent, or deceptive activities.
Interfere with the proper functioning of our website.
Attempt to gain unauthorized access to our systems or data.
Transmit viruses, malware, or other harmful code.
Engage in abusive or harassing behavior towards our employees or other users.

6. Intellectual Property Rights

All content on our website is owned or licensed by Pannest and protected under applicable intellectual property laws.
You may not copy, reproduce, distribute, or modify any content without our prior written consent.
Pannest grants you a limited, non-exclusive, non-transferable right to use our services for personal or business purposes, subject to these Terms.

7. Payment and Billing

If our services require payment, you agree to:

Pay all applicable fees as specified.
Provide accurate billing information.
Authorize Pannest or its payment partners to process transactions using your provided payment details.
Understand that all payments are non-refundable unless otherwise specified.

8. Limitation of Liability

To the maximum extent permitted by law:

Pannest is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our services.
We do not guarantee uninterrupted, error-free, or secure access to our website.
Pannest is not responsible for third-party content, services, or links provided on our website.

9. Termination and Suspension

We reserve the right to:

Suspend or terminate your account if you violate these Terms.
Modify or discontinue any part of our services without prior notice.
Take legal action against any misuse of our services.

10. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and safeguard your personal information.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.
We encourage dispute resolution through amicable negotiation before pursuing legal action.

12. Changes to These Terms

We may update these Terms periodically. Your continued use of our services after any modifications constitutes acceptance of the revised Terms. We recommend reviewing this page regularly.

13. Contact Information

For questions regarding these Terms, please contact us at:

Pannest Integrated Services Pvt. Ltd.
Email: info@pannest.com
Phone: 022-45164056