Privacy Policy

Effective Date: 02/04/2025

Welcome to Pannest Integrated Services Pvt. Ltd. ("Pannest," "we," "our," or "us"). Your privacy is critically important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.pannest.com. Please read this policy carefully to understand our practices regarding your personal data.

1. Consent

By accessing and using our website, you consent to the terms outlined in this Privacy Policy and agree to its practices.

2. Information We Collect

a) Personal Information

We may collect personal information that you voluntarily provide to us when you interact with our website, including:

• Contact Information: Name, email address, phone number, and company details.
• Account Information: When you register for an account, we may request your name, company name, address, email address, and phone number.
• Communication Data: If you contact us directly, we may collect additional details like your message content and any attachments you provide.

b) Automatically Collected Information

We automatically collect certain information when you visit our website, such as:

• Browser Type and Language: To enhance your browsing experience.
• Referring Site: To understand how you arrived at our website.
• IP Address: For logged-in users and commenters to ensure security and prevent fraud.
• Usage Data: Information on how you interact with our website, including pages visited and time spent.

3. How We Use Your Information

We utilize the collected information in the following ways:

• Website Operation and Maintenance: Ensuring our website functions smoothly.
• Enhancement and Personalization: Improving and personalizing your experience on our website.
• Analytics and Understanding Usage: Analyzing how users interact with our website to improve our services.
• Development of New Services: Creating new products, services, features, and functionalities.
• Communication: Contacting you for customer service, updates, marketing, and promotional purposes.
• Fraud Prevention: Identifying and preventing fraudulent activities.

4. Log Files

Like many websites, we use log files to collect information such as IP addresses, browser types, ISP details, date and time stamps, referring/exit pages, and click counts. This data helps us analyze trends, administer the site, and track user movements. These log files do not contain personally identifiable information.

5. Cookies and Tracking Technologies

a) Cookies

We use cookies to store visitor preferences and track usage patterns to improve your experience on our website. A cookie is a small piece of data stored on your computer that your browser sends to us each time you visit our site.

b) Managing Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

c) Continued Use

By continuing to navigate our website without changing your cookie settings, you agree to our use of cookies.

6. Advertising and Third-Party Services

Our website may display ads from third-party advertisers. These advertisers may use technologies like cookies, JavaScript, or Web Beacons to collect information about your visits to our website and other sites to provide relevant advertisements. We encourage you to review their privacy policies for more information.

Our Privacy Policy does not apply to third-party websites and services. We advise you to consult the respective Privacy Policies of these third parties to understand their practices.

7. Security of Your Information

We prioritize the security of your personal information. While no method of transmission or electronic storage is completely secure, we implement commercially acceptable measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

We retain your personal information only for as long as necessary to provide you with the services you request and to comply with our legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

9. Aggregated Statistics

We may collect and display aggregated statistics about website usage. These statistics do not include personally identifiable information and are used to analyze trends and improve our services.

10. E-commerce Transactions

If you engage in transactions with us, we may collect additional information, including personal and financial details necessary to process those transactions. We only collect information essential for the transaction and do not disclose it beyond what is necessary to fulfill your request.

11. Children's Privacy

We do not knowingly collect personal information from children under the age of 18. If we become aware that a child has provided us with personal information, we will take steps to remove that information from our servers.

12. International Data Transfers

If you access our services from outside India, your data may be transferred and stored in India or other locations where our partners operate. By using our services, you consent to such transfers, subject to applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

14. Compliance with Laws and Regulations

We comply with all applicable data protection laws and regulations, including those in India, to ensure the protection of your personal information.

15. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Pannest Integrated Services Pvt. Ltd.
Email: info@pannest.com
Phone: 022-45164056